Beacon.tv

<p><span style="font-size: 16px;">Oh no! Sometimes this will happen and if you do see or hear something off with one of our media outlets you can contact support to make us aware, but before you do there are a few details we need to pass along for an expedient fix.<br></span></p><div data-block="true" data-editor="bifl6" data-offset-key="aenej-0-0" id="isPasted"><div data-offset-key="aenej-0-0"><span data-offset-key="aenej-0-0"><span data-text="true" style="font-size: 16px;">If you could grab for us the timestamp when the video, sound, or captions decided to take a break along with what device phone/tablet/browser were you using when this happened.</span></span></div></div><div data-block="true" data-editor="bifl6" data-offset-key="4leho-0-0"><div data-offset-key="4leho-0-0"><span data-offset-key="4leho-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="bifl6" data-offset-key="4ot5l-0-0"><div data-offset-key="4ot5l-0-0"><span data-offset-key="4ot5l-0-0"><span data-text="true" style="font-size: 16px;">Also, when describing what happened could you tell us in a format like: &quot;I noticed at &quot;1:45:35&quot; seconds right after the break my video was no longer in sync.&quot;, our team will be sure to get right on it!</span></span></div><p>To contact our support team click&#xA0;<a href="https://beacon.tv/contact">here</a>.</p></div>

Oh no! Sometimes this will happen and if you do see or hear something off with one of our media outlets you can contact support to make us aware, but before you do there are a few details we need to pass along for an expedient fix. To contact our sup

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Content Questions

What Is Beacon?

How do you sign up for Beacon?

What are the plans and pricing of membership?

What are the benefits of membership?

How do I get merch discounts?

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Whats the difference between Midst on Beacon and on Midst.co?

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General

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Why is my Beacon discount applying when makeing a purchase from the Critical Role store?

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My Discord profile is banned when I log in

Account & Billing

Where are Vox Machina and episodes 1-19 of The Mighty Nein?

When do Critical Role episodes go up on Beacon?

The app crashes when I try to load it on my device. How do I fix this?

Why can't I sign in?

Where can I find the patch notes for Beacon builds?

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I'm having an issue on Discord

What are the minimum specs for Beacon

What is bits.beacon.tv?

Is Beacon Available on other devices like AppleTV or Roku?

How do I cast Beacon videos to my TV?

How do I fix a video player error code?

How do I join the Beacon Discord server?

How can I check if my specs are compatible with Beacon?

Troubleshooting

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