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What if the minimum supported version changes?Updated 3 hours ago

Supported versions change over time. As streaming platforms update, older versions

are gradually phased out. That means the minimum required versions may increase in

the future. Keeping your device updated is the best way to stay supported.

Not sure if my device works—what should I do?

Most issues are solved by updating. Try the steps below in order:

1. Update your device’s software

  • Look for “Software update” or “System update” in your settings.

2. Update the Beacon app from your app store.

3. Restart your device.

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