Beacon.tv

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We are only able to accept VISA, Master Card, American Express and Discover credit or debit cards at this time if you are paying directly through the Beacon platform. However, if you purchase an Annual Membership Gift Card through the Critical Role s

Are payment options available other than using a card?

Account & Billing

What Is Beacon?

How do you sign up for Beacon?

What are the plans and pricing of membership?

What are the benefits of membership?

Where can I submit feedback or suggestions?

How do I get merch discounts?

How do I get early access to event tickets?

Whats the difference between Midst on Beacon and on Midst.co?

Do I need to sign up for Beacon if I use Twitch or YouTube?

Is there a chat feature when watching the Thursday show on Beacon?

Where can I see upcoming updates to Beacon?

What countries is Beacon available in?

How do I sign up for Discord?

What do I do if the merch discount is not working?

Where can I find details about live shows and events?

General

How do I apply/redeem a coupon?

How do I update my Credit Card?

Can I use PayPal or something other than credit card?

Why was my payment declined?

Can I change my membership plan?

Can I change my email address?

How do I cancel my membership?

Can my membership charge be refunded?

Why is my Beacon discount not applying when checking out from the Critical Role store?

My Discord profile is banned when I log in

How do I gift a membership to Beacon?

How do I redeem a Beacon gift card?

Where are Vox Machina and episodes 1-19 of The Mighty Nein?

Something is wrong with this episode

When do Critical Role episodes go up on Beacon?

Content Questions

The app crashes when I try to load it on my device. How do I fix this?

Why can't I sign in?

Where can I find the patch notes for Beacon builds?

How do I subscribe to podcasts?

I'm having an issue on Discord

What are the minimum specs for Beacon?

What is bits.beacon.tv?

How do I update the app?

How do I cast Beacon videos to my TV?

How do I fix a video player error code?

How do I join the Beacon Discord server?

How can I check if my specs are compatible with Beacon?

Troubleshooting

What TV devices and platforms is the Beacon app available on?

Can I adjust playback speed on the TV app?

Can I delete episodes from the Continue Watching “container” on TV?

Why is “Continue Watching” not updating right away on my TV?

Where is the TV Beacon Waiting Room and Sync to Live?

How to Watch the Thursday Night Episodes

Where is The Re-Slayer’s Take on the TV app?

Beacon TV App

What is “Offline Downloading”?

Which devices are compatible with offline downloads?

Where can I find episodes downloading on my Android?

How long do offline downloads last?

Can I download using cellular/mobile data?

Does offline watch progress sync back to my account?

What happens to downloads if I uninstall the app?

Are downloaded videos shared across devices?

Why don’t I see the option to download content?

Can I download videos and podcasts?

What happens if iOS is force-closed during a download?

What if my download seems stuck?

Beacon Offline Viewing

Are payment options available other than using a card?Updated 16 days ago