First, check that your account is eligible for the coupon. The promotional campaign should mention whether the coupon is for new signups (joining Beacon for the first time), reactivations (existing accounts with expired membership plans), or both!. I
If you need to update your credit card on the account for whatever reason you can do that by clicking here to change your credit card information. Updating or changing your card is only available using a web browser and not through the mobile app.
Currently, we are only able to accept VISA, MasterCard, American Express and Discover credit or debit cards. However, we do have an option available to purchase an annual membership through the Critical Role store, where PayPal, Apple Pay, Google Pay
If your payment has been declined, your bank may have blocked the transaction as suspected fraud. You can contact your bank to let them know the transaction is legitimate, or if the decline was for a different reason, to see if they can provide any a
If you wish to make changes to your membership, it's as simple as clicking on Manage Membership from your Profile page.
You have access to update and change your email on Beacon at any time by first logging into Beacon using your current email and follow the below steps (If you are trying to use a mobile device there is one extra step:. If you are still experiencing i
If you wish to cancel you can do so via a web browser, as this is not currently possible through the Pocket Beacon app. Cancel Membership. You should not be charged again and your account will remain active until the end of your renewal date.
We are not able to offer refunds for membership payments. However, you can cancel the automatic renewal at any time to ensure that you will not be charged on the next billing period, even if you forget to cancel your membership. Cancel Auto-Renewal.
If you are not seeing the Beacon membership discount when shopping at one of our Critical Role stores, please verify that you are logged into the shop website. You must use the same email to log into the store that you use for your paid Beacon accoun
If your profile on Discord has been banned, the next steps depend on the reason for the ban. Typically, you should reach out to the Server Moderators on the server to inquire about the ban and see if it can be resolved or appealed through them first.
You gift a monthly membership here.You can gift a yearly membership here. Alternatively, you can navigate to the Gift Membership option from the website. Gift Membership. The recipient will receive an email with further instructions on your chosen de
After completing your purchase of Beacon annual membership from the Critical Role store, you will receive an email with a link that directs you to the page where you can find and copy a unique coupon code. To redeem this code, there should be an opti