Beacon Offline Viewing
What is “Offline Downloading”?
Offline downloading lets you download video and podcast content on a supported device so you can watch/listen without an internet connection.
Which devices are compatible with offline downloads?
Offline downloading is supported on the following platforms:. Android. Apple (iOS / iPadOS). To access offline downloading, your device must be running the latest 2 OS versions for that platform.
Where can I find episodes downloading on my Android?
Android ONLY:. Android will show a persistent notification while downloads are in progress.
How long do offline downloads last?
Downloaded items have an expiration of 366 hours (2 weeks) for both downloading unless they are refreshed within that time period.
Can I download using cellular/mobile data?
You can only download when you are connected to:. Wi‑Fi, or. Mobile data (if enabled). **Mobile data is disabled by default. The app will prompt you to enable it, or you can enable it in settings
Does offline watch progress sync back to my account?
Continue Watching is handled differently offline:. Watch progress made while offline does not synchronize back to the platform when you reconnect. Tracking resumes from the same point during online playback going forward.
What happens to downloads if I uninstall the app?
Existing downloads will be removed if the app is uninstalled/deleted or if you delete your account.
Are downloaded videos shared across devices?
No. Downloaded content is not shared across devices.
Why don’t I see the option to download content?
To enable downloads:. You must have the most up to date app version for your device. Also confirm you are downloading on a device that supports offline features.
Can I download videos and podcasts?
Yes. Both podcasts and videos can be downloaded for offline use.
What happens if iOS is force-closed during a download?
iOS / iPadOS ONLY:. If the app is force-closed while a video is downloading or paused, iOS will restart the active download from the beginning when you reopen the app.
What if my download seems stuck?
You can try the following basic troubleshooting steps:. Ensure your OS is on the latest version supported for your platform. Confirm you are downloading over Wi‑Fi or mobile data. For Continue Watching / sync, exit and re-enter the app (you may need