Beacon.tv

<p id="isPasted">Please <a href="https://beacon.tv/helpcenter?hcUrl=%2Fen-US%2Fcontact">contact our support team</a>, making sure to include all relevant details.</p><p>For troubleshooting and technical issues, please also let us know whether you were using the Pocket Beacon app, a web browser (and if so, which one), as well as what device you were using to access it.</p><p>It may also be helpful to attach any screen captures or videos to better help us identify and recreate the issue you are seeing.</p><h3 id="related-articles">Related articles:</h3><ul><li><a href="https://beacon.tv/helpcenter?hcUrl=%2Fen-US%2Fhow-do-i-join-the-beacon-discord-server-506943" rel="noopener noreferrer" target="_blank">How do I join the Beacon Discord server?</a></li><li><a href="https://beacon.tv/helpcenter?hcUrl=%2Fen-US%2Fmy-discord-profile-is-banned-when-i-log-in-566235" rel="noopener noreferrer" target="_blank">My Discord profile is banned when I log in</a></li></ul>

Please contact our support team, making sure to include all relevant details. For troubleshooting and technical issues, please also let us know whether you were using the Pocket Beacon app, a web browser (and if so, which one), as well as what device

I'm having an issue on Discord

Troubleshooting

What Is Beacon?

How do you sign up for Beacon?

What are the plans and pricing of membership?

What are the benefits of membership?

How do I get merch discounts?

How do I get early access to event tickets?

Whats the difference between Midst on Beacon and on Midst.co?

Do I need to sign up for Beacon if I use Twitch or YouTube?

Is there a chat feature when watching the Thursday show on Beacon?

Where can I see upcoming updates to Beacon?

Where can I submit feedback or suggestions?

What countries is Beacon available in?

Where can I find details about live shows and events?

General

How do I update my Credit Card?

Can I use PayPal or something other than credit card?

Why was my payment declined?

Can I change my membership plan?

How do I cancel my membership?

Can my membership charge be refunded?

How do I gift a membership to Beacon?

Why is my Beacon discount applying when makeing a purchase from the Critical Role store?

Can I change my email address?

My Discord profile is banned when I log in

Account & Billing

Where are Vox Machina and episodes 1-19 of The Mighty Nein?

Something is wrong with this episode

When do Critical Role episodes go up on Beacon?

Content Questions

The app crashes when I try to load it on my device. How do I fix this?

Why can't I sign in?

Where can I find the patch notes for Beacon builds?

How do I subscribe to podcasts?

What are the minimum specs for Beacon

What is bits.beacon.tv?

Is Beacon Available on other devices like AppleTV or Roku?

How do I cast Beacon videos to my TV?

How do I fix a video player error code?

How do I join the Beacon Discord server?

How can I check if my specs are compatible with Beacon?

I'm having an issue on DiscordUpdated 10 months ago

Related articles: